SEBI vide Circular No. CIR/P/2018/58 on Wednesday, 28th March, 2018 has issued new policy measures for investor grievance redress mechanism. This circular is being issued in continuation to SEBI circular no. CIR/OIAE/1/2014 dated 18th December, 2014 regarding redressal of investor grievances through SEBI Complaints Redress System (SCORES) platform.
Effective from August 01, 2018, the procedure given in this circular be followed for filing and redressal of investor grievances using SCORES wherein Details to be provided while registering on SCORES is provided in Annexure A and How to lodge a complaint on SCORES is provided in Annexure B.
The said circular of SEBI can be accessed from the following link:SEBICircular_28.03.2018_Investor Grievance Redress Mechanism_New Policy Measures